Workshop Cycle « Innovations for Resilience » - April session 2: "Innovations in Crisis Management and Response: digital humanitarians and early warning, early action systems”

2^ND PART OF THE CYCLE:
INVOLVING USERS ? NEW TRENDS IN DESIGN METHODOLOGIES

WORKSHOP #7: APRIL 24^TH, 2023

"Innovations in Crisis Management and Response: digital humanitarians and early warning, early action systems"

by Kees BOERSMA (University of Amsterdam, Netherlands)
Language: English
Paper: Boersma, K., Berg, R., Rijbroek, J., Ardai, P., Azarhoosh, F., Forozesh, F., ... & Bos, J. (2022). Exploring the potential of local stakeholders’ involvement in crisis management. The living lab approach in a case study from amsterdam. International Journal of Disaster Risk Reduction, 79, 103179.

Abstract
This article presents the outcome of research into the potential of local stakeholders’ involvement in crisis management in two Amsterdam neighborhoods. It addresses the recognized challenge of enabling and improving collaboration between established formal response organizations and local actors engaged in extending and emergent organizational behavior during crises. To further explore the potential of local actors in responding to a crisis, the authors adopted the living lab approach to bring together actors from established response organizations, the municipality and local stakeholders. The so-called Amsterdam Crisis Resilience Living Lab, set up in the Zuidas and Indische Buurt neighborhoods, enabled the co-creation of knowledge produced by both formal organizations and local stakeholders in close collaboration with researchers from the Vrije Universiteit Amsterdam and the Institute for Societal Resilience. The results and lessons learned show potential of collaboration between formal, traditional response organizations and local stakeholders in crisis response. Strengthening the links between them can ultimately lead to a more inclusive and resilient crisis management approach.In addition the article shows the added value of the living lab approach in bringing together multiple responding stakeholders from different backgrounds.

Full text

WORKSHOP CYCLE 2022-2023 - FULL PROGRAM

1^st part of the cycle: The digitalisation of essential services

. October 17^th, 2022
The digitization of public action / Citizens inclusion issues
Périne BROTCORNE, (Louvain University, Belgium)
(FR - English Material)
. Postponed to January 30^th, 2023
E-Health & Health Crisis: Teleconsultation Devices - Caregivers’ perspectives
Marie BERTHOUD  (Lille University, France)
(FR - English Material)
. December 5^th, 2022
Mobile (for) development : when digital giants take care of the poor.
Marine AL DAHDAH (CNRS, CEMS, French Institute of Pondichery, India)
(English)

2^nd part of the cycle: Involving users? New trends in design methodologies

. February 20^th, 2023
Digital fabrication and resilient manufacturing
Lucia CORSINI (IFM Consultant) and Valeria DAMMICO (Cambridge University & Polytechnique-Paris, France)
(English)
. March 20^th, 2023
Making, experimenting and documenting low tech. The Farmer fablab case / Fabriquer, expérimenter et documenter les low tech. Le cas de l'Atelier Paysan.
Morgan MEYER (Mines Paris Tech, France)
(French - English Material)
. April 3^rd, 2023
The participatory patient in the geriatric health living lab
Dimitri VOILMY (Université de Technologie de Troyes, France)
(French - English material)
. April 24^th, 2023
Innovations in Crisis Management and Response: digital humanitarians and early warning, early action systems
Kees BOERSMA (University of Amsterdam, Netherlands)
(English)

3^rd Part of the cycle: Innovations, vulnerabilities and territories

. May 15^th, 2023
Innovations for vulnerable territories: sustainable development as an opportunity for new patterns?
Nicolas BUCLET (PACTE Lab., Université Grenoble Alpes, France)
(French - English Material)
. June 12^th, 2023
Thermalism, vulnerability and territories
Adrien SONNET (Université Caen Normandiey, France)
(French - English Material)

July 3^rd, 2023 - Workshop cycle conclusive conference
Gérald GAGLIO (sociologist of innovations)
(French - English material)

RISK INSTITUTE: THE “INNOVATIONS FOR RESILIENCE” CLUSTER OBJECT

Coordination: Jean-Luc Bosson (TIMC-Imag), Jean-François Boujut (G-Scop), Céline Cholez (PACTE)

The cluster Innovations for resilience is a multi-disciplinary research group (sociologists, geographers, historians, engineers, climatologists and geo-scientists, hydrologists, architects, physicians, managers, communicators...) involved in undesrtanding the spreading of "people-centered innovations" to make them actors of crisis management and enhance their resilience.

Actually, in a few years, many “smart” innovations explicitly dedicated to different types of crises management or vulnerabilities reduction have been developed by public and private players worldwide in order to integrate public concerned or recognized as concerned. The cluster research mainly tackles smart, decentralized, often small, and “easy-to-use” innovations that for some, benefit from the recent progress of microelectronics and digital industries, from the trend of artificial intelligence and the internet of things. This contributes to widespread agile and economical solutions (small sensors, mobile apps, for example) that, coupled with institutional innovations, are expected to complete or replace institutional and experts centered traditional responses.

Many of these innovations originate in a public-private partnership; they concern many different geographical and political territories; some are market-driven, some are “bottom-up” (emerging from a grass-root innovation process).  The public concerned, the “end-user,” can both appear as a target and a producer of information (Al Dahdah, 2019), sometimes through a community commitment but also as a human virtual or physical sensor (Goodchild, 2007).

A significant issue the cluster addresses is analyzing the extent to which these innovations drive a change in the risks’ governance with a more inclusive perspective.The cluster’s program mainly addresses issues related to:

1. change in design methodologies (users’ centered, frugal, grass-roots innovation) at all stages from idea to prolonged usage with a challenge about the integration of learning from crisis and vulnerability experiences approaches (as recommended in risk cycle management) and long and ordinary existing practices regarding risk phenomenons;
2. legal and public policy dimensions especially privacy regarding data capture, responsibilities’ transfer, and insurance regime implications, market regulations for public stakes (health, natural and industrial risks) and sustainable economic model;
3. change in risks’ expertise role, in experts’ position and capacities of action confronted to the emergence of new actors and possible change in institutional and power relations.

The cluster Innovations for resilience lead research projects (master, phd, seniors researchers), in partnerships with different territories, foster new partenerships and provides scientific animation on these topics toward Grenoble research communities but also internationally: Kyoto University-Japan, Swansea University-Wales, Denver Colorado University (USA), the International Center for Frugal Innovation (Delft, Leiden et Rotterdam Universities, Nederland).